C-Suite Roles

Boyden features Marco Ryan, Chief Digital Officer for the Thomas Cook Group. In the interview he discusses competition in the travel industry, what digital marketing really means, in-house versus consulting experience, and the digital transformation.

With the advent of the Affordable Care Act, Stanton Chase finds the growing focus for hospitals is to improve patient experience at their facilities. The shift in focus has led to the rise of the Chief Experience Officer (CXO). These leaders are in charge of creating positive experiences that lead to improved loyalty, positive word-of-mouth referrals, and return visitors to their establishments.

A report from Spencer Stuart finds that all the growth in China has been a challenge for chief financial officers, who have the reasonability of evaluating business opportunities.  The challenge for the CFO arises especially when deciding which opportunity to pursue when it comes to the digital experience. Consumers have high expectations with respect to accessibility and speed. This requires companies to reach consumers through various channels because if one company fails to respond to consumer demand another company will step in and seize the opportunity.

Diversified Search asked prominent leaders in various industries to provide their understanding of leadership.

The CFO function has long been considered a healthy talent pool for potential CEOs, but a recent study by Korn Ferry reveals that in Forbes 2000 companies, only 13% of CEOs were previously CFOs. The reason is the skillset that served them well as CFOs does not carry the same benefits when they attempt to transition to becoming a CEO. Korn Ferry finds that in order for a CFO to successfully transition into CEO they need to move beyond their technical left-brain way of thinking to a right-brain way of thinking.

In a report on general counsel assessment, Korn Ferry found that general counsel members bring more to the table than just their legal expertise. To distinguish themselves, legal executives develop a greater knowledge of business in addition to their strength of influencing and negotiation.

Tyler & Company recently spoke to Michael J. McCoy, MD, former Chief Medical Informatics Officer (CMIO) of Catholics Health East about his thoughts on the CMIO role.

Chadick Ellig interviewed Sree Sreenivasan, Chief Digital Officer of the Metropolitan Museum of Art, to gain insight into the role of CDO.

Amrop released their global C-suite study conducted along with IMD: Welcome to the Flight Deck: The Human Dimension of Globalizing Mid-Caps. The report provides insight on globalizing mid-caps, their leadership, talent and culture.

A report from Russell Reynolds Associates finds that to be successful the chief resource officer needs to understand the business model and product relations to the company’s culture. The role of the CHRO has to help global headquarters understand what is happening on the local level and at the same time they need to empower local decision making.