Stanton Chase: Onboarding Leaders Remotely In A Crisis

In times of crisis or recovery, firms can bring on new leaders with a few simple steps.

Setting up new leaders in times of crisis is crucial to ensure a company can continue navigating the new normal and retain its leaders in the long term. Research has shown that a strong onboarding process improves new hire retention by 82% and productivity by over 70%, making the first days of a new leader’s tenure paramount to a company’s success. In the midst of a global pandemic, onboarding may seem like a challenge, but it is far from impossible.

With the help of Stanton Chase in Washington, D.C., PBS hired a new VP for Programming, Sylvia Bugg, just a month before the network implemented a virtual work-from-home order for their organization. We asked her what unique challenges for organizations and leaders she’d noticed during the COVID-19 crisis in light of her own experience.

Here is a list of some of the best practices for both employers and new employees for how to integrate new leaders amid tumultuous times.

For Employers:

  • Operationalize the timeline
  • Create a welcoming atmosphere
  • Set clear expectations
  • Assign a peer mentor
  • Hire a transition coach

For Employees:

  • Set up meetings with direct reports
  • Get to know your coworkers
  • Use video check-ins
  • Study the industry
  • Understand your company’s governance

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Lyn Cason
Thought leadership category