Odgers Berndtson: Predicting the Unpredictable in IT Services

The Technology and IT services industry has undergone a considerable transformation over the last couple of years, with the global pandemic merely accelerating changes that were already well underway. The shift to cloud, new technologies such as AI and machine learning, the offshore vs onshore services debate and widespread changes in delivery methodologies are shaping and reshaping the sector in ways that were hard to imagine even five years ago.

Odgers Berndtson discusses the future of technology and what IT services predict for the future. 

"It’s clear a fascinating global landscape is emerging.... the vast majority of IT services firms are in rapid growth mode, with a large cross over in skills and expertise needed at senior executive level." 

The article outlines the following: 

  • Distributed Workforces: Global virtual teams
  • Delivery Success and Benefit Realisation Certainty: Clients want more!
  • The Volume Game: The stage is set for bigger deals at lower margins
  • New Leadership Traits and Attributes

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