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Member Thought Leadership

MEMBER:
Michael Berglund / IIC Partners

In the past, returns have solely been considered as unavoidable costs by organizations in consumer markets.

However, according to the National Retail Federation, retail returns have risen dramatically, and in 2025 are estimated to cost almost $850 billion.

This has led to new approaches to turn returns into profit, with one of the most promising areas being reverse logistics.

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Connect with Michael Berglund / IIC Partners

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