Spencer Stuart: Growing Influence - The CDO’s Expanding Role in India
Although companies realize the importance of and decide to commit to digital transformation, there are still some questions that need to be answered. One major question facing companies and organizations in India is how to ensure that both the transformational journey and the outcomes are effective?
Spencer Stuart interviewed several first generation CDO's and some of their results were as follows;
- Evangelize the idea of digital access across the organization
- Be prepared to redefine traditional organizational structures
- Ensure the customer experience is paramount
- Align talent and culture to the digital imperatives