Heidrick & Struggles: The Benefits of Customer-Centric Co-Learning

Roch Parayre, Partner at Heidrick & Struggles, discusses how the new trend of customer-centric co-learning, where organizations and their customers come together to learn side-by-side, lends real value toward the success of a company. Perhaps most importantly, Parayre explains how these executive education-type settings provide companies an opportunity to strengthen their relationships with their customers.

Customer-centric co-learning also provides organizations the opportunity for the following:

• Break free from sales tensions.
• Encourage outside-in thinking.
• Demonstrate their investment in customer success.

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