Client relationships are more important than ever to your success. But they are also harder than ever to build.
The rules have changed. Client sophistication, the use of procurement, and unprecedented information transparency mean that traditional client development strategies no longer work. Today, you succeed as a search consultant by being seen as a trusted partner who is part of your clients’ growth and profits.
Expertise is essential, but experts-for-hire are commodities. While clients hire experts, they build long-term relationships with, and give their loyalty to, advisors who also have broader skills. The Certificate in Client Relationship Management provides participants with cutting-edge content that helps strengthen the relationship-building skills you need to grow your client base.
Building Your Clients for Life is a powerful, mobile learning program that has been developed by Andrew Sobel, the leading authority on the strategies and skills required to build lifetime client loyalty. Andrew's books are considered the definitive guides to client development, and they include the international bestseller Clients for Life and Power Questions. An AESC collaborator for over ten years, Andrew has consulted to many of the world's leading executive search firms.
You will discover how to:
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Andrew Sobel is the leading authority on the strategies and skills required to build clients for life and develop trusted business relationships. He has written eight acclaimed, bestselling books including Power Relationships, Power Questions, Building C-Suite Relationships, All for One, Making Rain, and Clients for Life.
Andrew has worked for 31 years as both a strategy advisor to senior management and an executive educator and coach. Many of the world’s leading companies number among Andrew’s clients. These include established public companies such as Citigroup, WPP, Xerox, Experian, Hess, Bank of America Merrill Lynch, Towers Watson, Cognizant, UBS, and Lloyds Banking Group; and also many privately held professional service firms, including Booz Allen Hamilton, Bain & Company, Booz & Company, Spencer Stuart, The Ken Blanchard Companies, Duke Corporate Education, Fulbright & Jaworski, Ernst & Young, Deloitte, and many others.
This program is designed for search consultants and business owners. Because the course teaches both fundamental and advanced skills and strategies, it will benefit experienced consultants, new consultants, and also those who have come from industry but do not have experience promoting professional services.
This elearning program can be done at your own pace in your home, office, or on-the-go.
Watch Summary Videos
Apply the Strategies
Expert Forum: Q&A Forum with Andrew
Trusted Advisor Skills Exam
AESC Members: $649 Online Modules, Live Expert Forum, and Examination
Non-Members: $795 Online Modules, Live Expert Forum, and Examination
You must complete the program requirements in order to earn a certificate from AESC. The AESC will visibly promote the value of the certificate to its members and the client community.